Consignia selects ATG to support new e-channel
Consignia selects ATG to support new e-channel; Consignia will use ATG's e-commerce applications to extend its online presence.
From M2 PRESSWIRE, August 17th, 2001
COPYRIGHT 2001 Information Access Company
M2 PRESSWIRE-17 August 2001-ART TECHNOLOGY GROUP: Consignia selects ATG to support new e-channel; Consignia will use ATG's e-commerce applications to extend its online presence (C)1994-2001 M2 COMMUNICATIONS LTD
RDATE:17082001
Art Technology Group Inc., (ATG NASDAQ), is to provide Consignia, formerly The Post Office Group, with its full suite of Dynamo e-commerce applications.
Consignia will use ATG's systems to support a new transactional e-channel, due to be launched later this year. The goal is to strengthen Consignia's online presence, providing a greater level of functionality and customer centricity.
Consignia is the latest blue chip company to select ATG's e-commerce applications. Other clients include Kingfisher, HSBC, Sony and General Motors.
Tangible business benefits Using ATG's Dynamo applications, Consignia will be able to implement a single strategy for managing its existing and future online services across multiple channels. ATG's flexible applications also mean that Consignia can respond more proactively to the needs of consumer and business customers and adapt content and services to suit their different needs.
A tailored customer solution ATG's technology will be used to build a new portal platform, the framework for a number of new online services housed under the Consignia brands; Royal Mail, ParcelForce Worldwide and Post Office. These include an online bill presentment and payment service for business and consumers called Bills Onlinea , and an online shop offering a range of branded products. ATG's unique e-Business scenarios also give Consignia the ability to manage online promotions, respond to customer feedback and data capture information to enable a more customer centric user experience.
"We wanted an e-commerce application that was flexible, scalable and easy to integrate into our existing systems and ATG's Dynamo fitted the bill perfectly," says Paul Kelsall, Information Systems Director, Consignia. "They showed a good understanding of the complexities and business challenges facing Consignia, as it strives to realise its global ambitions. With its e-business applications powering our online business, we will be able to create essential, stronger relationships with our customers, suppliers and partners."
"In the current climate it is crucial for businesses to focus on customer retention and continually develop relationships with existing audiences in order to maximise loyalty and ultimately lifetime customer value," said Matt Price, Vice President Marketing, EMEA, ATG.
About ATG
ATG (Art Technology Group, Inc.) provides applications and an e-business software platform for e-commerce, relationship management, and portals.
Customers around the globe rely on ATG for the frontline applications that help build and manage mutually beneficial relationships with customers, partners, and employees. Deployed on the industry's most popular application servers, including the ATG Dynamo Application Server, ATG's integrated suite of Java(tm) applications is ideal for large-scale, rapidly-evolving, and customized Web interactions. ATG and its network of more than 300 committed technology and solution partners deliver dedicated services for client strategy, implementation and support. Together, ATG and its global alliance network provide the e-commerce and relationship management capabilities that generate loyalty, drive sales, and empower the world's most recognized companies to realize the full potential of their online initiatives.
Today, ATG has delivered e-business solutions to more than 730 companies worldwide including 3M, Abbott Laboratories, Aetna Services, Inc., Alcatel, American Airlines, AT&T, Barclays Global Investors, BMG Direct, Eastman Kodak, Ford Motor Credit, HSBC, J. Crew, Sun Microsystems, Target, Walgreen Company, and Wells Fargo. The company is headquartered in Cambridge, Massachusetts, with additional locations throughout North America, Europe, and Asia. For more information about ATG, please visit our Web site at www.atg.com.
About Consignia:
Consignia plc is the corporate name of what was formerly The Post Office Group. It came into effect when it became a Government-owned public limited company on 26 March 2001. Consignia operates three main brands – Royal Mail, Parcelforce Worldwide and Post Office branches. There is no change to these trusted brands.
This press release contains forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995.
These statements involve known and unknown risks and uncertainties that may cause ATG's actual results, levels of activity, performance or achievements to be materially different from any future results, levels of activity, performance or achievements expressed or implied by such forward-looking statements. Important risk factors affecting ATG's business generally may be found in ATG's periodic reports and registration statements filed with the Securities and Exchange Commission. Risk factors related to the subject matter of this press release include the possibility that the ATG software will not work effectively with ClearCommerce's products; that the ATG and ClearCommerce products will not remain compatible or facilitate the integration between the ATG Dynamo software and the products of other vendors; that the solution will not make customer implementations faster and more flexible and the risks and costs of intellectual property litigation.
ATG undertakes no obligation to update any of the forward-looking statements after the date of this press release.
CONTACT: Lisa Murray, Gnash Communications Tel: +44 (0)20 7313 4791 e-mail:
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M2 PRESSWIRE, 17th August 2001
