DHL Supply Chain wins £85m House of Fraser deal

DHL Supply Chain has been awarded a contract extension from UK retailer House of Fraser, worth £85m over five years. The deal will see DHL provide supply chain services from a newly refurbished 245,000 square foot hub in Wellingborough, Northamptonshire.

The new facility provides House of Fraser with the capacity to support its growth plans over the next few years and will predominantly focus on store replenishment.

DHL secured the property, close to House of Fraser’s existing UK facility in Milton Keynes, and started fitting it out in April. The Wellingborough site will be fully operational later this month, in time for the start of the Christmas peak period.

The existing Milton Keynes site will be used exclusively to fulfill House of Fraser’s online offering. This restructure has created 235 additional jobs across both of the operational sites.

Paul Richardson, managing director of DHL Supply Chain’s Fashion Division said: “We are very pleased to continue our relationship with House of Fraser, particularly as the company expands its online sales footprint.

“The multi-channel space is one where our considerable experience will undoubtedly help support House of Fraser’s future growth plans. We are delighted to play such a key part in expanding the operational efficiency and effectiveness of its logistics operation.”

Mark Holland, supply chain director for House of Fraser added: “Our lasting partnership with DHL Supply Chain has seen through a seamless transition to our new site in Wellingborough, allowing us to concentrate on delighting our customers in new and innovative ways. The DHL team’s knowledge and experience of our business was a key factor in their appointment to carry out this project.”

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