Consignia to launch new portal

UK’s national postal service Consignia plans to launch a new portal on which all its web sites will sit.

The plan is to provide Consignia’s 20 million customers with a single point of online access to the range of services from its various entities including Parcelforce Worldwide, Royal Mail and the Post Office.

To Consignia’s new managing director of e-commerce strategy Mark Thomson, creating the new portal was a top priority for the post. “Making it convenient for our customers to access our goods and services using the Internet is my primary objective,” Thomson said.

The transaction-based, database-driven portal is scheduled to go live in the fall.

Thomson, a 17-year veteran of the post, was previously managing director of Royal Mail’s stamps and collectibles business.

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