Banking firm AMP looking to use Australia Post Digital Mailbox

Australia Post has potentially signed up another big customer for its forthcoming digital mailbox service, the financial services company AMP. AMP is one of the largest providers of pensions in Australia, and also has one of the largest numbers of shareholders.

Australia Post has signed a memorandum of understanding that will see the company potentially using the Australia Post Digital MailBox, which is set to be launched by the end of this year offering a secure electronic communications channel.

The MOU follows a similar arrangement with Australian telecoms giant Telstra, which also involved the possibility of hosting the service on Telstra servers.

Australia Post CEO and managing director Ahmed Fahour said: “The Australia Post Digital MailBox would enable AMP to discuss with its customers and shareholders their finances and products with the added security of knowing their information is safe, backed by Australia Post and protected in our Australian-based cloud provided by Telstra.”


The new Digital MailBox service is being developed to offer s closed system for consumers to connect only with service providers they have a relationship with, such as banks, utilities, and government agencies.

The service will allow the sending of statements and bills, which consumers would be able to store in a digital vault, while the system will also provide reminders about payment deadlines, and allow payment of bills online.

AMP CEO Craig Dunn said the high level of trust among the community made Australia Post “one of Australia’s most respected brands”.

“It’s a company that is clearly demonstrating its ability and desire to continue to evolve and seize the opportunities presented by new technology,” he said.

“We look forward to exploring how AMP and Australia Post can work together to provide our customers greater choice in how they engage with us and access their important financial records in an online secure environment.”

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