India Post ramps up operations to handle e-commerce services

India Post is re-inventing itself to cater to the burgeoning eCommerce services industry in the country by setting up data centres, arming the postman with hand-held devices and implementing software for facilities like cash on delivery (CoD). The modernisation project is being supervised by an Inter Ministerial Steering Committee, which includes officials from Finance Ministry, Department of Electronics and Information Technology and other stakeholders, according to sources.

The aim is to cash in on the growing demand for delivery and logistics in the eCommerce space.

India Post, with its huge network and experience in handling mail and parcels, is the best agency to provide pan-India delivery service, sources said.

According to market analysts, India’s e-tailing space is estimated to be worth over USD 6 billion with delivery and logistics comprising around 10-12 per cent.

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