Post Danmark extends flexible parcel delivery service

Post Danmark extends flexible parcel delivery service

Post Danmark has extended its flexible parcel delivery service to 1m Danish residents who live in apartment blocks. The state-owned postal operator said the extension of the Modtagerflex (flexible delivery) service would make it easier for more people to receive items purchased online.

The service has already been available to rural and urban houses since 2010, with 400,000 properties now enrolled in the programme.

Modtagerflex allows package recipients to nominate an alternative location for Post Danmark delivery staff to leave their packages if they are not at home to receive them. For residents in flats or apartments, it might mean leaving an item in a bike shed or yard.

Once an item has been left in the nominated location, the recipient is sent a notification that the delivery has been made.

Carsten Dalbo, head of e-commerce at Post Danmark, said: “E-commerce is growing all the time, and for online traders it is essential that packages can be delivered easily and conveniently during a busy day. That is why we’re pleased to offer Modtagerflex to residents in blocks of flats, which after a clear agreement with us, will allow their packages to be delivered to the exact place they want it.”

Post Danmark said around one in four of the country’s townhouses and country houses were now enrolled on the flexible delivery service, and the company is now beginning to offer it to businesses.

“We are also starting to offer Modtagerflex to business customers, and we expect that it can be of great benefit, for example for small producers who can get supplies and spare parts at their address, even if they are out with customers at the time,” said Dalbo.

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