Warehouse working with Doddle to offer free returns
Fashion retailer Warehouse will be working with parcel delivery company Doddle to offer free returns for customers, with plans to launch collections later this year. The partnership will mean that Warehouse customers to return online purchases for free to any of Doddle’s stores.
Doddle offers a dedicated and staffed service for collecting, returning and sending parcels. The stores are strategically located in and around major UK train stations, which the company says makes parcel collection and delivery something the customers “can do quickly and easily as part of their commute”.
Commenting on the new partnership with Warehouse, Tim Robinson, Doddle CEO said; “Giving customers a greater range of convenient options for delivery and returns is a priority for all online retailers. The customer experience in the final mile has been a pain-point for many retailers, which is where Doddle comes in, to ensure the customer journey is of the highest quality right till the very end.” Warehouse have been a great partner to work with and are clearly putting convenience for their customers front and centre.”
Doddle currently has retail partnerships in place with a number of retailers including Amazon, Hawes & Curtis, Countrywide Farmers, Halfords and T.M. Lewin.
In addition to its presence at train stations, Doddle is extending its parcel shop network to the university sector. Doddle launched its first click-on-campus store at the University of Salford Student Village in early April and the model is expected to be rolled out in 10 universities across the UK this year.
