USPS to Consignia: Resolve Delivery Problems

The U.S. Postal Service has given UK post office Consignia until September to fix delivery problems resulting from an agreement signed between the two agencies in January. Under the deal, the USPS sends all Global Express Mail and Global Air Parcel Post packages in Europe to Frankfurt, where Consignia takes delivery. General Logistic Systems, Consignia’s pan-European parcel company, then is responsible for delivering the packages throughout Europe. The partnership lets the USPS use a single point of contact for Europe, but the postal service for months has experienced various problems, such as with on-time delivery and with duties and fees that were higher than expected.” USPS says some of the problems have been resolved. “If the [remaining] problems are not resolved by September, the postal service will consider dealing directly with postal agencies in individual countries.