BMW awards DHL six-year contract for aftermarket deliveries
DHL Supply Chain has been awarded a six-year contract to manage BMW Group’s UK aftermarket parts distribution. DHL will deliver a wide range of parts through the night for the next working day receipt by the manufacturer’s 116 retailers across Scotland, the North and South of England.
According to DHL: “This new solution means that 26% of the retailers will receive their orders before 6.00am and 63% before 7.30am. The more flexible schedule allows retailers to align deliveries to the technicians’ working times while improving customer service levels by extending drop off times for vehicles.”
Bill Bacon, Managing Director of Automotive at DHL Supply Chain in the UK and Ireland said: “Our partnership with BMW Group in the UK supports the growth of DHL’s work in the automotive industry and builds on our aftermarket work with a range of automotive customers.”
A ‘track and trace’ system underpins the operation and the parts are scanned at every milestone in the delivery process. BMW Group and DHL monitor the status of the parts using a web portal which provides a visual of live activity, historic delivery and collection performance.
In addition to deliveries in Scotland and England, DHL will provide distribution to offshore retailers based in Guernsey, Jersey and the Isle of Man through urgent air freight.