Zuellig Pharma deploys Blackbay’s Delivery Connect

Hong Kong-based healthcare services provider Zuellig Pharma has deployed Blackbay’s Delivery Connect to meet its customers’ needs for real-time tracking. According to Blackbay, this need for tracking is particularly important during the last mile of the delivery journey. Additionally, Delivery Connect will meet any future requirements for electronic proof of delivery (ePOD) of goods.

Blackbay added that its ability to provide a multilingual solution has been a critical factor in achieving “the rapid deployment of Delivery Connect by its customers in non-English speaking countries”.

Delivery Connect, providing multilingual capabilities covering English and Simplified Chinese, now enables Zuellig’s delivery drivers to scan individual customers’ manifest details as they are loaded for delivery directly to customers, or to a distributor (cross docking) for onward delivery.

Goods are scanned at each stage of the delivery process giving Zuellig’s distribution operations team visibility of goods throughout their delivery journey.

Commenting on the relationship with Zuellig, Nigel Doust, Blackbay’s CEO, said: “We are continuing to work with Zuellig to determine how best its operation team can further enhance the existing Delivery Connect solution by implementing our Business Intelligence and Reporting capabilities.”