La Poste Group Chooses Siebel 7
Siebel Systems, Inc. (Nasdaq:SEBL), a leading provider of multichannel eBusiness applications software, today announced that La Poste Group has chosen to implement Siebel 7. La Poste Group is implementing Siebel Sales 7, which embeds best practices that help selling organizations grow revenues predictably and profitably by providing the means to focus on the right deals at the right time, and Siebel Analytics 7, the complete next-generation business and customer analytics solution. Together, these Siebel eBusiness Applications enable La Poste Group to create a 360-degree understanding of the business customers that comprise 90 percent of its mail business. It will also enable La Poste Group to cross- and up-sell additional added value mail solutions, increase revenues, and improve business customer satisfaction and loyalty.
Using Siebel Sales 7, La Poste Group can now leverage the proven business processes within a powerful CRM system that provides more than 3,000 field sales professionals with 360-degree customer insight. Using the unified view, they are equipped with a comprehensive understanding of the customer's environment, including the names of the key decision makers within the organization, the mail volume the customer is already sending via La Poste, which existing mail services the customer has registered for, current pricing and discounting offers, and the status of any outstanding customer inquiries. This enables La Poste Group to identify and focus on key accounts, respond quickly to opportunities, and manage these opportunities to closure.
La Poste Group is also creating actionable intelligence using Siebel Analytics 7. Integrating closely with Siebel Sales 7, it provides the company with rich, real-time insight into sales pipelines and the performance of sales individuals, teams, and customers. La Poste is using this enhanced intelligence to make faster and better-informed decisions, improve competitiveness, and deliver the service expected by business customers.
About Siebel Systems
Siebel Systems, Inc. is a leading provider of multichannel eBusiness applications software, enabling corporations to sell to, market to, and serve customers across multiple channels and lines of business. With more than 3,500 customers worldwide, Siebel Systems provides organizations with a proven set of industry-specific best practices, CRM applications, and business processes, empowering them to consistently deliver superior customer experiences and establish more profitable customer relationships. Siebel Systems' sales and service facilities are located in more than 28 countries.
Except for the historical information contained herein, this press release contains forward-looking statements that involve risk or uncertainties. Future operating results of Siebel Systems may differ from the results discussed or forecasted in the forward-looking statements due to factors that include, but are not limited to, risks associated with customer relations, such as the availability of Siebel Systems' products and services, customer implementation of products and services, relationships with customers, third-party vendors and systems integrators, concentration of revenues in a relatively small number of customers, existence of errors or defects in products, ability to successfully manage growth, significant current and expected additional competition and the need to continue to expand product distribution and services offerings. Further information on potential factors that could affect the financial results of Siebel Systems are included in Siebel Systems' Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and its other filings with the Securities and Exchange Commission, which are available at www.sec.gov. Siebel Systems assumes no obligation to update the information in this press release.
Note to Editors: Siebel is a trademark of Siebel Systems, Inc. and may be registered in certain jurisdictions. All other product and company names mentioned are the property of their respective owners and are mentioned for identification purposes only.
CONTACT: Siebel Systems, Inc.
Clay Helm
650/477-4691
[email protected]
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