Royal Mail wins Joules delivery contract

Royal Mail has secured a one-year contract to handle customer deliveries for multi-channel lifestyle brand Joules. In a statement sent to Post&Parcel today (22 February), Royal Mail said it will deliver to Joules’ customers across the UK using its Tracked 24 and Tracked 48 services.

Royal Mail said that a key factor in securing the Joules contract was the recent extension of the late acceptance times at its National Distribution Centre in Northampton.

Royal Mail now accepts parcels up to 23.30 for next-day delivery with its Tracked 24 service and in two days with Tracked 48. This means that customers are able to place online orders with Joules until 20.00 for delivery by Royal Mail the next working day.

Crissy Wisdom Chew, Joules Transport Manager, said: “Joules is a favourite time-off brand for families all over the UK. Time is at a premium for many, so it’s really important that our customers trust that we can consistently deliver on speed and convenience. Our partnership with Royal Mail will enable us to do this.”

Nick Landon, Managing Director Royal Mail Parcels, added: “We are delighted that Joules has become one of the first brands to fully make use of the later acceptance times at our national distribution centre.”