DHL Parcel now offering day and evening two-hour delivery windows in five German cities
DHL Parcel has announced that online shoppers in five German cities can now “choose when exactly they would like their parcels delivered”, by selecting a two-hour time window between 10:00 am and 9:00 pm. The flexible time-slot delivery service is now available in Berlin, Munich, Cologne, Hamburg and the Ruhr region.
DHL Parcel has already been giving customers in more than 50 cities the choice of having their parcels delivered in one of two preferred two-hour evening delivery windows since 2014.
The current service will now be gradually expanded so that by the end of the year parcel recipients in all these cities will also have the option of selecting a two-hour delivery window during the day.
DHL Parcel estimated that it will reach some 30 million inhabitants with this new offer, representing nearly one-third of the German population.
“We are setting new standards in the parcel delivery industry with our time window delivery service,” said Achim Dünnwald, CEO of DHL Parcel. “When it comes to parcel delivery, now more than ever before it’s the recipients who are calling the shots. Customers tell us when they are at home and when they would like to receive their items, and we deliver the goods.”
Customers can also select a two-hour delivery window between 10:00 am and 9:00 pm for same-day deliveries.
Dünnwald added: “Our goal is to offer recipients the greatest possible flexibility and make their lives easier with simple and easy parcel delivery.”