Surfdome.com extends e-fulfilment contract with XPO Logistics
Online retailer Surfdome.com has renewed its contract with XPO Logistics for the management of its UK-based e-fulfilment operation. XPO Logistics will continue to be responsible for receiving goods from Surfdome.com’s suppliers, as well as order picking, marshalling, packing, dispatch and returns management.
Surfdome.com offers technical equipment, clothing, footwear and accessories from over 400 well-known surf, snow and skate brands. XPO Logistics has been working with Surfdome.com since 2012, managing the retailer’s fulfilment operation from its dedicated facility in Wellingborough, Northamptonshire.
XPO Logistics currently picks over 75,000 units from 55,000 warehouse locations each week.
In order to accommodate Surfdome.com’s continuing growth, XPO Logistics has added a facility, at an adjacent site, to provide a further 30% of warehousing space.
In addition, XPO has also “enhanced the Surfdome.com customer experience” by introducing a next-day express delivery service for UK orders placed before 9:00 p.m.
Justin Stone, managing director of Surfdome.com, said: “XPO Logistics provides us with a flexible e-fulfilment operation that allows us to offer a high quality of service to our customers.
“By working as a team, we’ve been able to increase sales by offering later ordering times for next-day delivery, which extends the shopping window for our customers.
“With XPO Logistics’ expansion into another distribution centre to support our increase in volume, we can ensure a consistently superior customer experience while driving sustainable growth across our business.”
