Aramex launches new smartphone app
Aramex has launched a new smartphone app for customers in the United Arab Emirates (UAE) which will allow them to track and manage their shipments. The company said that the app will “ultimately be available” for Aramex customers across all the markets in which it operates.
According to Aramex, the app offers phone tracking, package visibility, in-app payment, delivery scheduling, live tracking and a courier rating system to asses overall satisfaction.
Hussein Wehbe, General Manager of Aramex in the UAE, said: “As we continue to move towards becoming a technology-based enterprise, we are innovating and adopting new technologies to make our last-mile delivery solutions more efficient and effective, and consequently grow and retain a loyal customer base.
“The app launch comes in line with our continuous efforts to simplify the parcel delivery process, and to give more power and control to the consumer when deciding on how and when they receive their package.”
Following its launch in the UAE, the app will soon be available in other markets where Aramex operates, both regionally and globally. Saudi Arabia, Egypt, South Africa, India and Australia will be priority markets for introducing the app.
Aramex added that the new app will also be the cornerstone of its soon-to-be unveiled “Rapid Scaling-Up” Model.
