DPD Laser rolls out mobile technology platform
South Africa-based DPD Laser has rolled out an advanced mobile technology platform. DPD Laser said that the ‘Follow My Parcel’ platform alerts customers to their expected delivery time and confirms their delivery address, both of which can be changed by the recipient at any point during the delivery day.
It also provides details of the specific driver and delivery vehicle, and alerts the recipient by SMS when their delivery is next en-route and the recipient can track the driver on a live map as they make the delivery.
“The e-commerce market in South Africa is set for massive growth but has been poorly served by delivery companies. In all markets globally where e-commerce has grown exponentially, reliable and convenient delivery solutions have been critical enablers to that growth,” said Iain Johnson, CEO of DPD Laser.
“Our technology development provides our customers, and their customers, a high-quality service which finally gives them the level of control they’ve wanted over their deliveries.”