TNT's 3 strategies to stay ahead in Malaysian market
TNT Malaysia Sdn Bhd has formulated three strategies to stay competitive in the express, logistics and mail market segments, its managing director L.C. Lee said.
He told Mail Money the strategies are continuous innovation, continuous improvement and customised solutions for its customers.
“We try to understand our customer’s businesses better and to enhance business logistics solutions as outsourcing logistics is becoming a key business driver in post-crisis Asia,” said Lee, adding that TNT is looking at strong commitment on quality, world class customer service standards and business excellence as means to enhance its market presence.
TNT Express is among the top three express service providers, which Lee says is on the way to be the market-recognised leader in providing the fastest, most reliable and innovative express solutions.
“We are optimistic that we will be a market leader in business logistics solutions area as we have a complete solution which adds value to our customers in diverse industries,” explained Lee.
TNT Express information system infrastructure is responsible for a delivery network linking 20,000 road vehicles and 43 aircraft transporting 700,000 time-sensitive packages every night to nearly 900 TNT depots and sortation hubs worldwide.