ByBox launches “Metro” service in London

ByBox has announced a new service, called ByBox Metro, which will give businesses in large metropolitan cities a supply chain solution for getting critical parts to field engineers. The service is being launched in London first – where ByBox Metro will give field engineers access to 25 Smart Boxes located within the congestion zone.

According to ByBox, this will provide “an easily accessible and secure location for engineers to retrieve SLA critical parts before 7am as well as making returns”.

ByBox Metro offers full visibility of the supply chain, so businesses can track and trace deliveries and returns to Smart Boxes.

Engineers are notified when parts have been delivered, and the solution also offers an improved returns loop, with parts for return or repair collected daily and delivered back to the Smart Box within 48 hours.

Stuart Miller, CEO and co-founder of ByBox, commented: “One of the most frequent requests we get from companies in busy city centres, is for help in tackling the stock loss caused by inefficiencies in their current supply chains. With many offices now banning on-site deliveries there is a huge logistical issue for engineers trying to track down the critical parts they need to complete a job. We developed ByBox Metro so that businesses and field engineers could operate more efficiently, ultimately enhancing service levels to the end customer.”