Dicom launches “WorkSmart” programme
Dicom Transportation has launched a new programme, called WorkSmart, which allows Dicom drivers to use smart phones to digitally execute the pickup and delivery process. “This innovation will not only increase our drivers’ productivity and improve our operations, but will also enhance the customer experience by leveraging the latest in smart phone technology,” said Scott Dobak, Dicom’s Chief Executive Officer.
“WorkSmart is currently being used by over 50% of our drivers and is providing significant benefits for our customers and drivers,” said Kirk Serjeantson, Dicom’s Chief Information Officer.
“This product reflects the innovative spirit of our technology team and is just one of the innovations released during the third and upcoming fourth quarter of 2016.”
WorkSmart is currently being used across Dicom’s Canadian network and will be rolled out to the Eastern United States during 2016.
Dicom operates three business segments: parcel, freight, and logistics. Services provided include overnight and second-day parcel, freight transportation, freight management, and final mile services.