Posti launching “Befriending” service
As part of its efforts to diversify, Posti will be launching a new “Befriending” service – which will see Posti staff help the elderly to enjoy outdoor activities. The service will go live in January – but customers can start placing orders for the new service now.
“Our aim is to make the everyday lives of our elderly customers more active and social,” said Petri Kokkonen, Head of Posti’s Home Services.
“Befrienders help customers to maintain their physical capability. Posti has a nation-wide network and extensive experience in delivering meals and providing confidential support to elderly customers. This expertise is a natural foundation for daily home services.”
Juha Torvinen, Chief shop steward at Posti, added: “The decrease in the volumes of traditional letters means that work needs to be found elsewhere. It is important to explore other possibilities beyond mail delivery. We already have a lot of competence in different areas at Posti. The new service allows our personnel to use their skills and knowledge in varied ways and to learn new skills. I have interviewed employees who perform various care duties and work in home services, and the majority of these employees are satisfied with their new tasks.”
