De-stress delivery

De-stress delivery

Nearly three-quarters (71%) of UK shoppers say that if a retailer offers them a great way to relieve some of the Christmas shopping stress – such as good Click & Collect options – they’re more likely to shop with them again, according to new research from Barclaycard. The Barclaycard survey invited consumers to vent some of their top frustrations about the in-store Christmas shopping experiences, as well as some of their gripes about e-commerce.

According to Barclaycard: “For those buying online, slow loading websites are a big irritation for some (18%), as are websites that aren’t suitable for navigating on a mobile device (7%).

“In terms of a Christmas wish list, consumers have put both ‘click and collect’ and the ability to check stock availability online before visiting a store firmly near the top (35% each).

“In addition, almost a quarter (24%) want the ability to buy in-store and have items delivered directly to a location of their choosing.”

 

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Escher

Escher powers the world’s first and last mile deliveries, helping Posts connect nearly 1 billion consumers with global ecommerce networks. Postal operators rely on Escher to deliver an enhanced retail and digital customer experience, to activate new revenue streams, and to realize new delivery economics. […]

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