De-stress delivery

De-stress delivery

Nearly three-quarters (71%) of UK shoppers say that if a retailer offers them a great way to relieve some of the Christmas shopping stress – such as good Click & Collect options – they’re more likely to shop with them again, according to new research from Barclaycard. The Barclaycard survey invited consumers to vent some of their top frustrations about the in-store Christmas shopping experiences, as well as some of their gripes about e-commerce.

According to Barclaycard: “For those buying online, slow loading websites are a big irritation for some (18%), as are websites that aren’t suitable for navigating on a mobile device (7%).

“In terms of a Christmas wish list, consumers have put both ‘click and collect’ and the ability to check stock availability online before visiting a store firmly near the top (35% each).

“In addition, almost a quarter (24%) want the ability to buy in-store and have items delivered directly to a location of their choosing.”


About The Author

Ian Taylor

Ian Taylor is the Editor of Triangle’s Mail & Express Review Magazine and the portal. Ian has been a business journalist for almost 30 years, editing and writing for a wide range of magazines and newspapers with a particular focus on the transport and logistics industries.

News Archive



Travel Money sponsored by First Rate Exchange Services


MER Magazine

The Mail & Express Review (MER) Magazine is our quarterly print publication. Packed with original content and thought-provoking features, MER is a a must-read for those who want the inside track on the industry.

P&P Poll


When do you think that the majority of delivery vehicle fleets will be electrified?

Thank you for voting
You have already voted
Please select an option!

Pin It on Pinterest

Share This