Connect.Transform.Deliver at the World Mail & Express Europe Conference
The annual World Mail & Express (WMX) Europe Conference is taking place in Paris in June. The conference, which has been designed for senior mail and express executives, will explore various trends in the post and parcel industry and allow delegates to debate and share their challenges. To give you a flavour of what’s in store, we quizzed some of the speakers’ about their expectations for the event and where they see the industry heading.
The conference is fast approaching so if you would like to find out more, visit the website and book your place at www.wmxeurope.com.
Thomas Baldry | Deutsche Post DHL
What are you speaking about at WMX Europe?
Global transformation. What are the future thrusts and dynamics the wider postal industry is going to face? What are the disruptors and the enablers? Plus, some examples as to appropriate reactions to our fast changing environment.
Why do you feel this is an important topic to discuss?
Digitalisation infiltrates every sphere of the postal and delivery industry and also of our private environments.
What can attendees expect to take away from your session?
Knowledge and ideas – some food for thought and indication for action.
Why do you think events like WMX Europe are important?
A good platform to learn about the state of the industry and to connect with peers.
Are you launching any innovative new products or services in the near future?
Yes, many. Please join my session!
What is the biggest lesson you learned in 2016 and how will it influence you going forward?
No time to take a breath. Instead, we really need to speed up.
In your opinion, what are the key drivers transforming the industry and what are the challenges we face?
Digitalisation, disruption of core business by new entrants, continuous internationalisation of goods and services. Challenges: old-school regulation and business conduct. Legacy and (legal or institutional) frameworks.
What is your company’s role in transforming the industry?
We aspire to be one of the global leaders in Logistics.
Alex Alexander | Endicia
What are you speaking about at WMX Europe?
With the explosive growth of ecommerce, etailers from around the globe are facing new challenges. We will discuss some of the challenges and how technology is playing a key part is resolving these challenges and helping etailers expand their global capabilities.
Why do you feel this is an important topic to discuss?
Cross-border is estimated to reach $2 Trillion dollars in 2018. Online shoppers are not imitating their buying to local sites. They are shopping the world and expecting the process to mirror local shopping. The market is forced to develop solutions to meet customer expectations. Endicia and Stamps.com are leaders in online shipping and want to share our experiences with the audience.
What can attendees expect to take away from your session?
Gaining a firsthand look at how technology companies are partnering with marketplaces, logistics providers, order management systems and ecommerce sites to develop cross-border specific solutions.
Why do you think events like WMX Europe are important?
With the right mixture of attendees, it can be an effective platform to socialize the collective challenges facing the community and available solutions available. It also fosters high level conversation that spark new ideas that lead to forward thinking solutions.
Are you launching any innovative new products or services in the near future? Please tell us about them:
Yes, Endicia will be launching GlobalPost. GlobalPost is the easiest (no customs forms!), most economical way to ship lighweight international packages (under 4.4 lbs.) Connect to customers in over 200 countries using the powerful global postal delivery network. At GlobalPost, we streamline the international shipping process by sorting, bundling and routing eCommerce packages through our state-of-the-art facilities and on to their final destination. And GloablPost is as easy to use as any domestic service.
Why have you decided to launch this product or service now?
With GlobalPost, U.S. based sellers can reach customers in 200 countries around the world. GlobalPost enables etailers to tap into the world’s fastest, most reliable delivery networks to ensure your packages get to their destination the safe, sound and on-time. With over 1 billion parcels shipped via our software in 2016, we have the size to bring innovate cost efficient products to our customers and partners.
What is the biggest lesson you learned in 2016 and how will it influence you going forward?
With over 1 billion parcels shipped via our software in 2016, we now can bring cross border innovative solutions to small and medium shippers that before would have only been available to very large customers.
In your opinion, what are the key drivers transforming the industry and what are the challenges we face?
Shippers are now more than ever looking for innovative solution. They look at their domestic and overseas competitors and try to bring forth better offerings. The online seller of today has a seat at the table, their voices are heard and their opinions matters. Customer demands are met through new innovations and highly considered in new product strategies.
What is your company’s role in transforming the industry?
As a technology provider to 100,000s of customers and process of over a billion shipments in 2016, we have a unique opportunity innovate new technologies and bring those technologies to a very large customer base.
Patrick Armstrong | Snaile, Inc.
What are you speaking about at WMX Europe?
How the Internet of Things can upgrade “dumb” postal boxes to be SMART in both first and last mile applications. This will reduce operational first mile clearing costs, reduce fleet size & cost, provide visibility in parcel locker network status, increase last mile box revenue, help boxes compete with digital, bridge home delivery and PO Box service gap & reduce unnecessary pollution (carbon emissions).
Why do you feel this is an important topic to discuss?
The Postal Industry has excessive and unnecessary operational costs incurred in their first mile network which also causes unnecessary pollution (carbon emissions). The Universal Service Obligation with respect to first mile collection needs to be amended to allow for network reduction as letter mail volumes fall and to allow for closing the gap between cost and lost revenues. The last mile letterbox network needs to be more attractive to users to make it more convenient and to help better compete with digital. The last mile parcel network will need to expand to keep up with ecommerce, but does not need to be expensive automated parcel lockers everywhere, just upgraded dumb & less expensive passive parcel lockers at end-delivery points such as Post Offices or neighbourhoods.
What can attendees expect to take away from your session?
How Internet of Things concepts can be put into real cost saving & revenue creating applications in first and last mile applications, as opposed to what is commonly simply nice-to-have applications.
Why do you think events like WMX Europe are important?
To bring the regional postal community together to learn how to better compete, better manage and operate leaner.
Are you launching any innovative new products or services in the near future? Please tell us about them:
Enabling Snaile devices to control keyless entry. Enabling Snaile’s low-cost first and last mile devices to read RFID tags; specifically, low-cost passive tags which make economic senses to use in both traditional postal applications and in Universal Service Obligation applications. This differs from high cost RFID readers and active (battery powered tags) that are currently in use in USO applications.
In your opinion, what are the key drivers transforming the industry and what are the challenges we face?
Competitive pressures from traditionally non-postal companies (Amazon, Uber…) Posties need to move and adapt much faster.
What is your company’s role in transforming the industry?
Thought leader on Internet of Postal Things from the perspective of traditionally non-postal business & technology people
