Global Mail Service Expanded

Effective March 29, 2003, the Postal Service is expanding its agreement with Royal Mail Group’s parcel delivery company, General Logistics System (GLS) for delivery of Global Express Mail (GEM) to Europe from 6 to 14 countries. GLS currently delivers GEM items to 6 countries: Austria, Denmark, Germany, France, Netherlands, and Sweden.

The 8 additional countries to which GLS will deliver GEM items effective March 29, 2003, are Belgium, Italy, Liechtenstein, Luxembourg, Malta, San Marino, Switzerland, and Vatican City. Note that San Marino and the Vatican City are being added to the countries that can be reached using GEM.

What you can expect:
more reliable and consistent service
more tracking and scanning accuracy
more dependable delivery times

Expanded Service to:
Belgium, Italy, Liechtenstein, Luxembourg, Malta, San Marino, Switzerland, and Vatican City.

Existing Service to:
Austria, Denmark, Germany, France, Netherlands and Sweden.

From Post Express, 9/4/03
The expansion comes despite problems with the service over the last 12 months. Price and punctuality problems have seen a string of complaints in countries across Europe including Ireland and Norwy. GLS acknowledged that there had been problems earlier this year but they were being sorted out.
‘This European package delivery agreement is part of a continuing plan by the postal service to provide reliable and affordable international mail services to meet the rapidly expanding global needs of its customers,‘ said James Wade, VP international business at the USPS.
The post signed a deal with Royal Mail in 2001, whereby the USPS sends al GEM and global air post packages in 23 European countries to Frankfurt, where Royal Mail takes delivery. GLS is then responsible for deliverying the packages throughout Europe.

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