La Poste pursues restructuring despite employee protests

La Poste, the French national postal services group, yesterday presented planned changes to its courier activity, which represents 59 per cent of its total revenue, despite ongoing industrial action by employees. The group is determined to modernise now in anticipation of the deregulation of European courier services, which is expected to be complete by 2009, and future competition from its counterparts, particularly in Germany and the Netherlands.

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Around the globe, the rise of digital and mobile is disrupting the very nature of the postal industry. Today’s postal challenges – dramatic decline of letter mail, remarkable growth in parcel volume and competition, skyrocketing expectations around speed and customer experience – are intensified by […]

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