Global field service partnership

Global field service partnership

Service supply chain management and optimization specialist OnProcess Technology and ByBox have announced a new partnership aimed at “accelerating field service while significantly reducing parts dispatch and return costs”. As part of the agreement, OnProcess will offer global, multi-lingual day-of job operational support for ByBox Stockonnect and end-to-end managed services to help Stockonnect customers streamline the service order lifecycle.

ByBox’s Stockonnect is a solution for delivering and tracking valuable items. Drivers deliver parts to Stockonnect lockers, typically at the end-customer site, where they’re securely held until field engineers use their Stockonnect smartphone app to authenticate themselves. This allows the door to be opened and the parts collected. The same process in reverse is used to return faulty parts for collection by drivers. In addition to authenticating people, the Stockonnect app verifies parts, provides data on SLA timing, and enables an audit trail with real-time visibility into parts tracking.

 

Relevant Directory Listings

Listing image

ZEBRA

Zebra Technologies is an innovator at the edge of the enterprise with solutions and partners that enable businesses to gain a performance edge. Zebra’s products, software, services, analytics and solutions are used to intelligently connect people, assets and data to help our customers in a […]

Find out more

Other Directory Listings

Advertisement

Advertisement

Advertisement

P&P Poll

What's the future of the postal USO?

Thank you for voting
You have already voted on this poll!
Please select an option!



Post & Parcel Magazine


Post & Parcel Magazine is our print publication, released 3 times a year. Packed with original content and thought-provoking features, Post & Parcel Magazine is a must-read for those who want the inside track on the industry.

 

Pin It on Pinterest

Post & Parcel
Australia Post proposed price increase to help the operator address losses
Citizens Advice: Royal Mail’s unfair price hikes are making post less affordable
Austrian Post: dividend amounts to EUR 1.83 per share
Interparcel: The ripple effect of these tariffs is stretching far beyond China and the U.S.
Australia Post proposed price increase to help the operator address losses
Citizens Advice: Royal Mail’s unfair price hikes are making post less affordable
Austrian Post: dividend amounts to EUR 1.83 per share
Interparcel: The ripple effect of these tariffs is stretching far beyond China and the U.S.
Global field service partnership
1
2
3
4
5
Listing image
Listing image
Listing image
Listing image
Le Groupe La Poste revenues up, but profits down
Omniva set to make parcel locker rounds ‘multiple times a day’
Deutsche Post DHL and Austrian Post strengthen ties in Slovakia and Czech Republic
Australia Post set to open new Queensland facility
Share This