11.45 The customer’s view
How are the needs and demands of customers changing?
Delivering benefit and added-value to businesses
Choosing a postal operator: how important is brand?
Assessing the impact of postal competition
David Segal, Circulation and Marketing Director, Emap Communications Ltd
Escher powers the world’s first and last mile deliveries, helping Posts connect nearly 1 billion consumers with global ecommerce networks. Postal operators rely on Escher to deliver an enhanced retail and digital customer experience, to activate new revenue streams, and to realize new delivery economics. […]
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