Ireland's An Post won't meet mail targets
The Commission for Communications Regulation (ComReg) have said that An Post would not meet targets set by the regulator for next day delivery of single piece mail items.
The results of a survey of An Post’s quality of service performance for the second quarter of this year, conducted by TNS MRBI, showed that only 71% of single piece mail items were delivered the next day. In the first quarter the result was 73% and the target set by ComReg for the year was 94%.
In a statement ComReg said the current situation would clearly indicate that the Government’s goals for high quality postal services were not being met and asked An Post to give the issue the priority it needed.
ComReg said it was imperative that ‘significant improvements’ were made and that An Post complied with assurances that there would be no repetition of the delays experienced by its customers last Christmas.