UK Royal Mail fined £7.5m for missing targets

The Royal Mail is to be fined £7.5 million for failing to meet targets in two of its business services, the industry’s regulator has announced.

Postcomm gave 28 days’ notice of the fine, believed to be one of the biggest ever imposed by any regulator.

Postcomm imposed an enforcement order on Royal Mail last December in relation to two business services.

The order required Royal Mail to take steps to ensure that service quality improved.

Postcomm said today that Royal Mail had failed to do enough to ensure that the services met their targets.

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