Wizard Distribution opts for Descartes ShipRush
Michigan-based online retailer Wizard Distribution is using the cloud-based Descartes ShipRush solution to streamline the fulfillment of ecommerce orders.
In a statement issued by Descartes yesterday, Billy Carmen, owner of Wizard Distribution, said: “With a large inventory of rotating merchandise, we have a wide variety of parcel shapes and sizes that need to be shipped domestically and internationally, which creates a complex shipping challenge.
“As online sales began to flourish, we quickly became bogged down by manual order processing and shipping, even while we added more people.
“By automating fulfillment with Descartes ShipRush, we’re now easily processing 30 to 40 packages per day and over 1,000 per month and we’re accomplishing this with two people, instead of six. It’s been a boon to customer service, and it has given us a path to a sustainable and profitable home-based business.”