Eco-friendly delivery firm leaves ASOS customers waiting

Eco-friendly delivery firm leaves ASOS customers waiting

The delivery firm claims to be cost-efficient as it does not have to pay the congestion charge.

However many ASOS customers claim to have requested next day delivery but said they were waiting around three days to a week for their orders to be delivered.

Some people said they had received messages that the company had tried to deliver while they were inside their homes and offices.

Speaking to the Evening Standard an ASOS spokesperson said: “We’re aware of an issue that is affecting some of our customers in central London. We’ve taken immediate steps with our suppliers that should ease the problems, and in the meantime we are updating customers on the status of their deliveries.

“We are happy to refund anyone who paid for delivery and did not receive their order in the expected timeframe.”

For the full story see:

https://www.standard.co.uk/news/uk/asos-customers-left-waiting-days-for-their-order-after-the-company-changes-to-ecofriendly-delivery-a3907676.html?ce_b4=cm9zc2VtaWx5MTIzQGhvdG1haWwuY29t&cas_b4=dG9tLmpvYW5ub3VAdHJpYW5nbGUuZXUuY29t&utm_medium=email&utm_source=outlook&coid=dHJpYW5nbGV8MTUzNDQyOTkzN3wxNDM1Ng%3D%3D

 

Relevant Directory Listings

Listing image

Metafour Ltd

NetCourier fulfilment software is a single point of integration for connecting eCommerce platforms, WMS, and order management. Our software provides couriers, 3PLs and retail logistics companies a system that seamlessly connects them to their customers & suppliers. NetCourier is integrated with over 20 carriers such […]

Find out more

Other Directory Listings

News Archive

Advertisement

MER Magazine


The Mail & Express Review (MER) Magazine is our quarterly print publication. Packed with original content and thought-provoking features, MER is a a must-read for those who want the inside track on the industry.

 

P&P Poll

Loading

Which stories do you most like reading about on Post & Parcel?

Thank you for voting
You have already voted on this poll!
Please select an option!






Pin It on Pinterest

Share This