Postwatch welcomes National Audit Office’s report
Postwatch, the consumer watchdog for postal services, welcomes the
publication today of the NAO’s report into its first three years of
operation. Postwatch accepts and will work to achieve the ten short and
medium term recommendations.
Peter Carr, Chairman of Postwatch commenting on the report said: ” The NAO’s
review of our operations was timely. The report has given us a clearer
vision of the way in which we should develop Postwatch to the benefit of all
customers and we enjoyed working with the NAO team.
“Inevitably the first years of operation were concentrated on establishing
the organisation and getting to grips with the issues of the day. A good
example is Post Office Limited’s urban post office closure programme. The
NAO is right to point out that we need to step back from the day-to-day, to
develop better evaluation techniques and strategic approaches.”
Notes to Editors:
1. Postwatch’s powers and duties are provided for under the Postal Services
Act 2000
2. The report is available on the NAO website www.nao.org.uk. Hard copies
can be obtained from The Stationery Office on 0845 702 3474
More information:
Daryl Barrett 0207 259 1239 or 07900 263 020
Executive summary located at: http://www.nao.org.uk/publications/nao_reports/03-04/03041076es.pdf
Full report: http://www.nao.org.uk/publications/nao_reports/03-04/03041076.pdf
