La Poste chooses Orange Business Talk

Orange Business Services has deployed its Business Talk service for the French post office’s technical assistance staff. La Poste technicians and experts of the mail technical department now benefit from two-in-one service, with a single number for fixed and mobile, a unified voice message system and preferential rates for all business calls from a fixed or mobile handset. The post office technicians receive between 65 and 80 calls per day, often while outside the office, and were hard to contact before the change. Some 20 percent of technical support calls went unanswered immediately. Over 2,000 companies currently use Business Talk.