Mail Hold made easier with new Online Service
New Zealand Post has today launched a new online service for household customers wanting their mail held while they are away from home for an extended period.
Mail Holds can continue to be arranged by visiting a PostShop, and the addition of an online channel will make it even more convenient for customers to ensure their mail is kept safe and secure at New Zealand Post while they’re away.
The online service is available to household customers who hold a New Zealand driver’s licence. Householders’ addresses are validated according to New Zealand Post address standards, including the correct postcode, and a New Zealand driver’s licence is required to verify customer identification.
The fee for the online hold is USD 5 a week, the same as that offered at PostShops, and the same three working day period is required to activate an online hold request.
Businesses and other organisations, including charities, and non driver’s licence holders will still need to go to their local PostShop to put mail on hold.
Customers can opt to register for the online service and be able to access other products and services from New Zealand Post.
New Zealand Post has today launched a new online service for household customers wanting their mail held while they are away from home for an extended period.
Mail Holds can continue to be arranged by visiting a PostShop, and the addition of an online channel will make it even more convenient for customers to ensure their mail is kept safe and secure at New Zealand Post while they’re away.
The online service is available to household customers who hold a New Zealand driver’s licence. Householders’ addresses are validated according to New Zealand Post address standards, including the correct postcode, and a New Zealand driver’s licence is required to verify customer identification.
The fee for the online hold is USD 5 a week, the same as that offered at PostShops, and the same three working day period is required to activate an online hold request.
Businesses and other organisations, including charities, and non driver’s licence holders will still need to go to their local PostShop to put mail on hold.
Customers can opt to register for the online service and be able to access other products and services from New Zealand Post.
Mail Hold – General Information
New Zealand Post’s Mail Hold service is an easy way of ensuring householders’ mail is kept safe and secure while they are away from home.
Mail Holds can now be arranged through two channels:
PostShops. Visit a PostShop and complete an Application to Hold Mail. Lodge the application at the PostShop at least three working days before the Hold is required to commence. Acceptable identification – driver’s licence, passport, HANZ 18+ card, community services card – is required.
Apply online at www.nzpost.co.nz/holdmymail and be ready to enter credit card and driver’s licence details. The online application must also be lodged three working days prior to the hold being required.
New Zealand Post can hold mail for a minimum of one day (although the “up to one week” service fee applies) and mail is held for up to 12 weeks.
People returning home earlier than planned can cancel their Hold by visiting a PostShop and completing the relevant sections of the Application to Hold Mail form or, if it has been an online Hold, by logging into www.nzpost.co.nz/holdmymail.
