UPS goes international with App
UPS has announced it is extending its popular UPS Mobile Apps and mobile website to customers in the UK, Germany, France, Italy and Canada. The website and native smartphone applications enable customers to ship and track packages as well as find the nearest UPS location.
“Exporting UPS mobile technology to customers in Germany, the United Kingdom, France, Italy and Canada is a key component of our mobile strategy to make UPS available anytime, anywhere,” said Jordan Colletta, vice president of customer technology marketing at UPS. “Accessibility is vital to customers and our mobile offerings extend UPS capabilities to busy, on-the-go professionals and consumers who desire immediate, mobile access to UPS.”
The mobile website www.m.ups.com and the UPS Mobile Apps for Android and BlackBerry enable users to track shipments, create shipments using the My UPS address book and calculate shipping rates and time-in-transit. No log-in is required for tracking on www.m.ups.com and the UPS Mobile Apps. But when customers are logged in, tracking history displays and is automatically refreshed. UPS tracking numbers also can be nicknamed for quick reference.
Customers can use their smartphones to access their My UPS Address Book and Preferences and create shipping labels for document and non-document shipments worldwide. Shipping labels can be e-mailed in a PDF file for printout. As an added feature of the UPS Mobile Apps, customers can use their device’s GPS capabilities to find the nearest UPS location.
www.m.ups.com is now available for customers in the US, Germany, the United Kingdom, France, Italy and Canada. The updated UPS Mobile App for Android is now available on Android Market in the US, Germany, the United Kingdom, France, Italy and Canada. The updated UPS Mobile App for BlackBerry is now available on App World in the US, Germany, the United Kingdom, Italy and Canada and in January 2011 in France.
UPS was first-to-market in the industry with apps for the BlackBerry (December 2009) and for the Android (April 2010). In less than one year, the apps surpassed the one million download mark in the US.
