UPS rolls out telematics for Singapore fleet

UPS has announced the roll out of telematics technology to its Singapore delivery fleet. The proprietary system works with the Delivery Information Acquisition Device (or DIAD – a handheld device used by UPS drivers during deliveries) to gather data for analysis to improve safety, service and performance throughout UPS’s service network.

UPS said that its vans and trucks have been equipped with energy informatics sensors that track and transmit more than 200 vehicle-related elements – ranging from a driver’s speed, number of reverses made, time spent idling or stopping, to how often the brakes are applied, and other data – to data warehouse computers for analysis using an in-house developed software program.

The analysis is reviewed by UPS’s operations management team to identify safety breaches and inefficiencies, and then used to make operational enhancements.

“Introducing a diagnostic analytics tool like telematics to our Singapore operations helps us anticipate problems and take action before they occur,” said Ingrid Sidiadinoto, Managing Director of UPS Singapore. “We are pleased to be the first UPS market in Asia to pioneer the use of telematics and look forward to delivering the best level of customer service by making our operations as efficient as possible.”