New Zealand Post offering more parcel delivery options
New Zealand Post and its courier service CourierPost have extended their range of parcel delivery options. “We know how frustrating it is when customers miss delivery the first time and receive a card asking them to collect their parcels,” said Ashley Smout, Group General Manager of Customer Engagement.
“We’re working to reduce numbers of ‘cards to call’ by giving customers more choice about where and when they receive their parcels.”
Parcel Leave means a parcel can be left at a customer’s address even if they’re not home to sign for it, and can be left in an agreed place at the address.
Parcel Redirect gives customers the option of having a parcel delivery redirected to a number of New Zealand Post retailers and CourierPost depots, as well as participating Countdown supermarkets. Selected Z service stations are also trialling collection points in Wellington.
Currently, parcels can be redirected to 11 Countdown stores in Auckland and six Z stations in Wellington. Over the course of July, parcel collection locations will be extended to include an additional 27 Countdown stores in Auckland, Hamilton, Tauranga, Wellington, Christchurch, and Dunedin.
