PRC review of USPS performance and plans
The US Postal Regulatory Commission (PRC) has published its analysis of the United States Postal Service (USPS) fiscal year (FY) 2016 Annual Performance Report and fiscal year 2017 Performance Plan. The report found that USPS “partially met” its four performance goals: 1) Deliver High-Quality Service, 2) Provide Excellent Customer Experiences, 3) Ensure a Safe Workplace and Engaged Workforce, and 4) Sustain Controllable Income.
A link to the full report, including a complete list of Commission findings and recommendations for each goal, is available on the Commission’s website at www.prc.gov.
Click here to see a summary of the PRC Recommendations and Findings.
