UPS to Handle SGI Service Parts Logistics in Latin America and Asia

Silicon Graphics Inc, the world leader in high-performance computing, visualization and storage solutions, has selected UPS Supply Chain Solutions as its third-party logistics provider for service parts logistics in Asia and Latin America.

SGI already relies on UPS Supply Chain Solutions for service parts logistics in North America.

SGI service parts now will be distributed from UPS Supply Chain Solutions distribution centers and field stocking locations in Asia and Latin America. SGI’s customers will be able to use computer technicians trained by UPS Supply Chain Solutions, who can provide on-site repair service of selected SGI systems. SGI also will make use of UPS’s extensive small package network in Latin America.

“The expanding global capabilities of UPS and our long-term strategic relationship are the primary reasons we continue to expand our business with them,” said Steve Herbenson, SGI’s director of global logistics. “Since SGI outsourced its inventory and distribution function within North America in early 1996, it has realized a reduction in inventory costs, increased visibility and accuracy of the inventory, dramatically improved customer satisfaction and improved overall efficiency in managing parts in the supply chain.

“We now want to leverage UPS Supply Chain Solution’s global network to enhance our customer service in other geographies such as Asia Pacific and Latin America, “ Herbenson added.

UPS is the world’s largest package delivery company and a global leader in supply chain services, offering an extensive range of options for synchronizing the movement of goods, information and funds. Its business unit UPS Supply Chain Solutions offers transportation and freight, logistics and distribution and international trade services. UPS’s stock trades on the New York Stock Exchange (UPS), and the company can be found on the Web at ups.com and ups-scs.com.