UK Royal Mail cuts heavy packages down to size

Royal Mail has said that it will no longer carry heavy parcels, because it is not making any money out of it. The mail organisation said that the company won’t carry parcels over 20kg after April 1, adding that the service is being subsidised by other users. The organisation only carries 45,000 parcels of this weight in a year – and they generally need two people to carry them. Postcomm, the mail regulator, has consented to the change, and also to Royal Mail changing the latest time for its special delivery products to be delivered from 12 noon to 3pm, to fit in with the company’s plans to move to a single, later daily delivery of post. Customers will be able to claim double the compensation for loss or damage of their special delivery mail at pounds 500, but Royal Mail is also introducing a charge of pounds 2.20 for providing customers with a copy of the signature obtained when the item is delivered. These changes will also be introduced on April 1.