Author: Archive

Partnership delivers a winning performance

Posted by | Nov 17, 2006 | |

One of the UK’s mailroom experts has won a customer service award in partnership with insurance giant Royal & SunAlliance.

TNT Managed Services – a division of Britain’s leading business-to-business express delivery operators, TNT – collected top honours in the Customer Service category at the coveted British Institute of Facilities Management (BIFM) Awards held at the Grosvenor House Hotel in Park Lane, London.

Since 2004, TNT has been responsible for the management of all 16 Royal & Sun Alliance’s mailroom locations in the UK, as well providing an inter-branch mail distribution service covering 21 sites.

First-class standards in performance provided by TNT exceeded agreed performance indicator levels, prompting Royal & SunAlliance Facilities Management Service Manager Stuart Boardman to comment: “TNT have not only set a benchmark for the implementation and delivery of outsourced services, they also set a very high standard within our supply chain solutions.”

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DHL reaches half a million packstation users

Posted by | Nov 17, 2006 | |

Half a million customers are now using DHL’s Packstation service. Christine Schnellhammer from Munich was the 500,000th customer to sign up for the innovative automated parcel service. The degree of acceptance among customers demonstrates that what began as a DHL pilot project four years ago has proven to be a successful, nationwide 24/7 service.

“Strong customer response is motivating us to pursue a determined expansion drive for Packstation”, says Steffen Frankenberg, DHL’s Packstation project manager. The first Packstation machines for private customers were set up in Dortmund and Mainz in January 2002.

Since then their number has gone up and up. Today, more than 700 Packstation machines are in use in over 120 towns and cities, with around 30 more by the end of 2007.

Packstation enables registered customers to collect and send off small packets and parcels 24 hours a day, seven days a week. As soon as a shipment is ready for collection customers are sent a text message or e-mail. For customers sending parcels via a Packstatio, parcel stamps are available for sale at the machine.

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UPS Announces 2007 Rates. New Pricing to take effect after 2006 holiday shipping season

Posted by | Nov 17, 2006 | |

UPS today announced new list rates for 2007, including an average 4.9 percent increase for ground shipments and a net average increase of 4.9 percent on all air express and U.S. origin International shipments.

The increase for air express and international shipments is based on a 6.9 percent increase in the base rate, less a 2 percent reduction in the current fuel surcharge. The new rates will be posted online at UPS.com on Dec. 1 to provide customers details about changes to specific products and zones and will take effect on Jan. 1, 2007, after the 2006 holiday shipping season.

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TNT picks Four to handle battle against Royal Mail

Posted by | Nov 17, 2006 | |

TNT Post has briefed Four Communications to manage its corporate reputation as the delivery firm seeks to grab market share from Royal Mail.

The UK arm of the Netherlands-based company was launched two years ago after Royal Mail’s 350-year monopoly ended. Letter-delivery was opened up to full competition this year.

Four’s hire spells the end of a two-year relationship with Financial Dynamics.

Account manager Lucy Bennett said the agency would promote TNT Post’s services to the business sector via national, regional and specialist titles.

The Four team, headed by CEO Nan Williams, reports to TNT Post CEO Nick Wells, although its day-to-day contact is head of marcoms Simon Dolph.

TNT Post has won ‘downstream access’ contracts with Barclays, LloydsTSB, BSkyB and Telewest – it collects and sorts all mail from the companies before final delivery by Royal Mail. The firm is currently working to cut Royal Mail out of the loop altogether.

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DHL launches GTS to simplify international trade

Posted by | Nov 17, 2006 | |

Express and logistics company DHL today launched a new service, Global Trade Services (GTS), to facilitate trade through international shipping by managing duty regulations and business processes.

The service for the company’s customers in the Asia Pacific region caters to the needs of international shippers looking at streamlining their logistics process, a company release said.

“Leveraging DHL’s trade facilitation expertise, customers will be able to reduce the complexity, risks and costs of international shipping and do more business,” DHL Express CEO Scott Price said.

The service would provide trade solutions apart from the company’s core transportation offerings and would enable shippers to trade internationally with greater control, increased transparency and efficiency, he added.

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UTi Worldwide acquires Span International Group

Posted by | Nov 17, 2006 | |

UTi Worldwide Inc. (NASDAQ:UTIW) today announced the acquisition of Span America Holding Company, Inc. and Span Manufacturing Limited (together, the “Span International Group of Companies” or “Span”), a value-added provider of integrated and customized supply chain management solutions, primarily in North America. The Span International Group of Companies, headquartered in Markham, near Toronto, Ontario, Canada, was previously privately held and will now become part of UTi’s contract logistics team in the Americas. With annual gross and net revenues of approximately USD39.1 million and USD36.0 million, respectively, for the twelve-month period ended December 31, 2005, the Span International Group of Companies is expected to be accretive to UTi’s net income during the first year. Terms of the transaction were not disclosed.

Founded in 1981 by Binny S. Jind, Span’s president and chief executive officer, Span offers value-added logistics to their wide customer base, representing primarily the electronics, automotive, telecommunications, computer hardware and consumer products verticals. Span’s end-to-end logistics services include vendor managed inventory, material flow integration, pre delivery inspection, screening and quality containment, component customization, sequencing, repackaging, assembly, testing and after-market support, among others.

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Post Danmark recorded a net profit of DKK 730 million in the first nine months of 2006

Posted by | Nov 16, 2006 | |

Post Danmark recorded a net profit of DKK 730 million in the first nine months of 2006, up DKK 177 million on the same period the year before, where results, however, were affected by non-recurring costs of DKK 90 million in relation to employee shares. Adjusted for this, the net improvement was DKK 87 million.

Total income for the first nine months of the year amounted to DKK 8,634 million, up DKK 223 million or 2.7 per cent on the same period last year.

A small increase was recorded in revenue from letters and magazine mail. Handsome growth was recorded in the parcels field, with revenue rising by approx. 7 per cent and volume by approx. 4 per cent. The positive development was driven, among other things, by the entry of new customers and growth in the light goods product. Revenue and volume also grew within the segments of dailies and unaddressed mail.

The investment in De Post – La Poste, which was confirmed at the beginning of the year, is included in the profit with effect from 1 January 2006 in Share of profits or losses of associates. The results of associates were thus considerably higher than in the same period in 2005.

For the whole year, Post Danmark expects a slight increase in total income. The fall in letters volume is expected to continue, while growth is expected in the other main products, especially parcels.

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TNT and the State of the Netherlands have reached agreement on the transfer of the Special Share

Posted by | Nov 16, 2006 | |

TNT and the State of the Netherlands have reached agreement on the transfer of the Special Share following the ruling by the European Court of Justice on 28 September 2006 that the Special Share contradicts EU law.

The State will transfer the Special Share to TNT for free and both parties have agreed to terminate the special control rights and the other arrangements that are related to the States shareholding in TNT. On its next Annual General Meeting of Shareholders TNT will propose to cancel the Special Share and have its articles of association changed accordingly. Until such date TNT has agreed to neither exercise the rights attached to the Special Share nor sell the Special Share.

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