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Govt to provide all support to Postal Service to ensure better service

Prime Minister Shaukat Aziz Friday said the government will provide all support and resources to Pakistan Postal Service to enable it provide better and more efficient service to the people. He made these observations while reviewing the performance of Pakistan Post Office here at the Prime Minister House. The Prime Minister said that the post office was an important department which should be run with the mission to provide services to the people. Post Office provides useful services to the masses like mailing letters, banking, life insurance and accepting utility bills, he added. An expert has recently been appointed by UNDP on the directions of the Prime Minister to suggest recommendations for further improvement in the services of the Postal department and introduce modernization and automation to make it a world class organization.

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Italy Economy Ministry appoints Poste Italiane Chairman

The Italian Economy Ministry appointed Vittorio Mincato chairman of Italian state-owned postal services company Poste Italiane. Massimo Sarmi was appointed CEO. Francesco Mengozzi and Enzo Cardi stepped down from their positions of members of the board of directors. The new board now includes, apart from Vittorio Mincato and Massimo Sarmi, Salvatore Biasco, Roberto Colombo, Franco Corlaita, Nunzio Guglielmino, Angelo Mariano, Filippo Milone, Mauro Michielion, Francesco Pizzo and Giampaolo Rossi.

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An Post dismisses critical union report as ‘out of date’

An Post hit back yesterday at a report warning of a “graveyard decline” at the company, claiming much of its data was highly selective and out of date.

The report, drawn up by the firm’s group of unions, branded management style “obsolete” and confrontational and warned that An Post’s pricing policy could create an irreversible spiral of decline in mail volumes and revenue.

An Post said it needed a price rise and changes in working practices if it was to progress. A spokesperson said despite a rise in the number of households, real mail volumes were down by a quarter since 2001.

An Post had been discussing work practices and costs in the Labour Court for the last 18 months, a process nearing conclusion.

Changes in work practices, flexibility and 1,500 job cuts were needed. Once achieved, An Post could grow as a reliable service.

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Brazil looks into postal service bribery

Despite stiff government opposition, Brazil’s Congress on Wednesday opened a broad investigation of corruption in the country’s postal service. Allies of President Luiz Inacio Lula da Silva tried to block the probe, fearing it would stall Congressional votes on tax plans and other economic bills. The government has until midnight Wednesday to persuade lawmakers to withdraw their votes in favor of the probe. The investigation was sparked by revelations in the news weekly Veja that two businessmen, using a hidden camera, filmed themselves paying a 3,000 real (USD 1,240) cash bribe to Mauricio Marinho, head of the postal service’s department of contracts and administration.

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Swedish Posten using RFID

The Swedish postal service Posten is using embedded radio frequency identification (RFID) technology in parcels to cut down on internal theft. Posten, which has its headquarters in Stockholm, is testing the technology on high-value and confidential items such as mobile phones, computer equipment and government documents, as a way of detecting whether they have been tampered with. Specially-designed cardboard packaging from Swedish technology firm Cypak contains a microscopic chip and embedded RFID circuits that can store information about the package’s origin, contents and journey. Posten uses RFID readers to enter data into the SecurePak parcel before dispatch, and then reads the data when the package has arrived at its destination to check for any suspicious activity.

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DHL names Hickler to new US strategy post

DHL named former APL Logistics CEO Hans Hickler to the new position of vice president of strategy and business implementation in the United States. Deutsche Post-controlled DHL lost USD638 million in the US in 2004, its first full year of attempting to become the United States’ “third alternative” for express delivery. DHL Express Americas CEO John Mullen has said that DHL’s US service levels need to improve if the global operator is going to profitably compete with incumbents FedEx and UPS in the world’s largest express market. Hickler’s appointment appears to be part of an effort by DHL to shore up US customer service. “We are confident that DHL will benefit from Mr. Hickler’s extensive background in management and technology, and his consistent focus on customer needs will help ensure that every DHL customer receives a best-in-class customer experience,” said Mullen. Hickler will be responsible for the development and implementation of DHL’s US business strategy, as well as overseeing the company’s real estate, procurement and internal consulting functions.

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Japan Post sees setback in revenues in all 3 divisions

Japan Post said Wednesday its operating revenue shriveled to 20,633.3 billion yen in fiscal 2004, down 16.1 percent from the previous year, as its three business divisions in charge of mail delivery, postal savings and postal life insurance fared poorly.

In the business year ended in March, Japan Post made a net profit of 1,234.7 billion yen, down 46.4 percent but still well above Toyota Motor Corp.’s 1,171.2 billion yen net profit for the same year.

However, the decreased revenues in all the three divisions represented its weak profitability, a factor expected to help those against the government’s plan to privatise the public entity.

Revenue in the mail delivery, postal savings and postal life insurance businesses totaled 1,933.0 billion yen, 4,098.9 billion yen and 14,665.0 billion yen, dropping 2.0 percent, 30.2 percent and 13.0 percent, respectively.

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