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TNT – people come first in global express industry

Advances in technology, coupled with the greater complexity of the international supply chain, have had a significant impact on the global express industry in recent years.

However, when asked to identify the key factor which makes their businesses successful, leading players in the sector generally point to just one thing – people.

“In my 14 years in the field, I’ve seen the so-called ‘brick-to-click’ transformation, with the old emphasis on warehouse facilities being replaced by a focus on systems solutions,” said Ambrose Linn, deputy country general manager for TNT Express Worldwide (HK).

“The most important thing, though, is still the way you care for your customers and your employees.”

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460,000 e-invoices delivered in Belgium in 2004

A total 460,000 e-invoices were delivered in Belgium in 2004, it was reported on April 12, 2005. Belgian electronic bill services provider Isabel registered 260,000 electronic invoices (e-invoices) in 2004, compared to 200,000 e-invoices by its competitor Certipost. According to Isabel and Certipost, the total number of invoices delivered in Belgium in 2004, stood between 800 million and 1.0 billion.

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Protests at Poczta Polska imminent

Employees of Poczta Polska (PP) national postal services provider have backed in a referendum the possibility of holding protests including strikes, said the company’s labour union representatives yesterday. The referendum was organised after PP’s director general announced an organisational shake up in the company. According to the unions, the plan was not discussed with employees and was revealed before a social package for employees was signed. “The referendum was called because our demands were ignored by both the director general and the minister of infrastructure, who want to comercialise and then privatise the company,” reads the official statement of the WRZ, a confederation of ten labour unions operating within the company. It is not known yet when the protest action is to be held. The WRZ claims that PP’s management failed to inform employees about crucial changes taking place in the company.

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Japanese gov’t shows readiness to make more concessions on postal reform

The government reiterated its readiness Tuesday to make more concessions over its plans to privatize Japan’s postal system as the ruling Liberal Democratic Party continued last-ditch efforts to come up with specific compromises to demand. “We are considering a framework to fully privatize Japan Post’s financing and insurance functions while not negatively affecting (special post offices and those who run them),” Chief Cabinet Secretary Hiroyuki Hosoda said in a press conference. “We are engaged in discussions on the assumption any scheme that falls in line with the purpose of that framework would be okay,” the top government spokesman said. The LDP reopened a meeting of its policy panel on postal reform Tuesday afternoon after failing to reach a consensus in its marathon talks from Monday afternoon through predawn hours Tuesday.

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KfW to sell more shares in Deutsche Post

Kreditanstalt fur Wiederaufbau (KfW), the German state development bank, is expected to sell a stake that it holds in German postal service operator Deutsche Post on behalf of the state in June. It is thought that the bank wishes to take advantage of the favourable share price. Provided that the German government agrees, the bank can sell the shares after May 28, six months after the last time that a stake held by the state in Deutsche Post was sold.

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Romanian Posta Romana considers financial-banking services in next years

Romanian state-owned postal company Posta Romana plans to start offering financial-banking services in the next few years in a bid to expand its product portfolio, company’s general director Dan Mihai Toader said on April 19, 2005.
The company intends to sign partnerships to operate public telephony services, electronic services, e-learning, e-health, secure interconnections for banking system, money management and data storage, Toader added. Posta Romana, with its 7,000 units countrywide, has already started offering some financial services such as micro credits, cash collection and cash management.

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Austrian “parcel shops” to replace closed post offices

The British Post Office’s international subsidiary GLS is setting up “parcel shops” throughout Austria to replace services of hundreds of closing rural post offices, said GLS spokesmen on Tuesday. Under Austrian Post Office plans, 350 mostly rural post offices were to be closed this year. GLS planned to set up 500 new “parcel shops” by the end of 2006. They would be in banks, shops, or local government offices. GLS-Austria chief Christof Bader said he was hoping for 200,000 packages and a turnover increase of one million euros. Sending the smallest package inside Austria would cost about 3.50 euros. Head of the international GLS, Rico Back, said he did not exclude that in future, the parcel shops would accept ordinary letters as well.

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Portugal Payshop 2004 Profit at 1.0 Mln Euro

Portuguese electronic bill payment services Payshop, a unit of the country’s postal operator CTT-Correios de Portugal posted a profit of 1.0 mln euro (USD1.3) for 2004, it was reported on April 18, 2005. The company ended 2005 with a 5.5 mln euro (USD7.09 mln) turnover, more than doubling it compared to 2003. Payshop currently operates some 2,900 access points in Portugal.

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