DX Services listing particulars
DX Services listing particulars
P:LibraryHaysdx listing particulars Oct04.pdf
Author: Archive
DHL critical of Belgian government proposal on noisy night flights
DHL criticized a Belgian government proposal for dealing with noisy night flights over the capital as unfeasible Tuesday, and threatened to move its European hub and thousands of jobs out of the country. The German-based parcel delivery company told Belgian Prime Minister Guy Verhofstadt that if it’s not allowed to fly at least 16 more intercontinental flights out of Brussels airport, the company will be forced to downgrade operations in Belgium and move its hub elsewhere. Under a government compromise being studied, DHL would be allocated four extra night flights until it takes action to reduce noise over the densely populated capital region. The company would be asked to upgrade or renew its McDonnell Douglas MD11 aircraft by 2011 or buy other quieter jets.
DHL said such a plan was not viable. “If we want to have our intercontinental hub, we need to have planes that can fly intercontinental flights,” said DHL spokesman Xavier De Buck.
Royal Mail’s Quality Of Service: The Customers’ Viewpoint
New research carried out by MORI jointly on behalf of Royal Mail, Postwatch, the consumer watchdog for postal services, and Postcomm, the industry regulator into the current perceptions and requirements of the postal service is released today. This survey is part of a larger review process undertaken by Postcomm to ensure that the new Royal Mail Quality of Service targets, to take effect from April 2006 as part of the new price control, encourage the operator to reach and maintain an acceptable level of service relative to price and customer expectation.
Among the main findings are:
Domestic and small business customers have a more favourable opinion of Royal Mail than account managed customers. Across all, favourability towards Royal Mail is below that of the Post Office
Many customers say their opinion of Royal Mail has deteriorated over the last six months; including more than half of account managed customers
Royal Mail is rated highest for its ‘trustworthiness’. Only a minority of customers rate Royal Mail excellent or very good for ‘reliability’, ‘delivery on promises’, ‘accountability’ and ‘meeting expectations’. In line with overall attitudes, account managed customers are more critical of Royal Mail’s performance
Experience of loss has a significant negative impact on Royal Mail’s overall reputation; the first basic expectation, shared by all, is for customers’ post to be delivered
Most customers are more service, rather than price focused and place more value on an improvement in service than on a reduction in price
Among most domestic and small business customers, the percentage of mail delivered on the specified day is more important than the actual time of delivery
Very few customers are prepared to accept “tail of mail” of more than two working days
Only a minority of account managed customers would be prepared to pay more than they currently do to reduce the frequency of loss. Domestic and small business customers are more indulgent; more than half say they would accept an increase in price to reduce the number of items that go missing
P:LibraryPostalRoyal MailRM QofS for RM Postcomm & Postwatch July04.pdf
Read MoreCeska posta seeking monopoly for direct mail
Czech state-run postal services provider Ceska posta wants its monopoly to be extended to cover also direct mailing, daily Hospodarske noviny writes today. The company wants the change to be included in the amendment to the law on postal service that the Chamber of Deputies economic committee will discuss on Wednesday. Ceska posta would thus get rid of its only competitor Mediaservis, which has about a 10 per cent market share at present. The current Czech legislation does not clearly specify whether or not the service is part of Ceska posta’s monopoly, which enabled Mediaservis to enter the market.
Read MoreFrench Finance Minister says time to reform La Poste
French Finance Minister Nicolas Sarkozy said Tuesday that it’s “high time” the country’s state-owned postal company La Poste is reformed. Speaking at a news conference, Sarkozy said, “Ten years after Germany started postal reform, yes, I think it’s high time. “People might say it’s difficult but look at some of the reforms that have been carried out at (partly state-owned) companies like Air France, Renault and France Telecom. These have been successes…people who work there understand that,” the minister said.
Read MoreStonepath Group Announces Senior Management Changes
Stonepath Group Announces Senior Management Changes
Read MoreFedEx to build California’s largest corporate solar power system on FedEx facility in Oakland
FedEx Corp. and the City of Oakland today announced that FedEx Express will construct California’s largest corporate solar electric system atop its hub at Oakland International Airport. The 904-kilowatt solar array will provide approximately 80 percent of the peak load demand for the company’s Oakland facility, which employs 1,700 people. Completion is expected in May 2005. “With this project, FedEx will deliver more environmental innovation to California,” said Mitch Jackson, managing director, corporate and international environmental programs, FedEx Express. “From hybrid electric delivery trucks to solar power, we are proud to lead our industry in committing to real, practical ways to reduce pollution, conserve fossil fuels, and contribute to a greener world.” “FedEx is proving that solar power works for business,” said Oakland Mayor Jerry Brown.
Read MoreFedEx doubles flights to China
FedEx Express was today awarded 12 additional weekly flights to China by the US Department of Transportation, bringing its total to 23. The additional authority will allow FedEx Express to operate more all-cargo flights to and from China than any other US airline. FedEx Express will use six of its awarded frequencies to provide a new westbound round-the-world service connecting the US to Shanghai with stops in Europe and other points in Asia using an MD-11 freighter. The other six frequencies, available in March 2005, will be used to establish an eastbound round-the-world service connecting the US, Europe, Japan and India to Shanghai, Shenzhen, and other points in Asia using an MD-11 aircraft. Looking ahead to 2006, FedEx has asked the DOT for six additional weekly flights (bringing the total of weekly flight to 29) to include Guangzhou into its global and regional express networks. Currently, FedEx Express operates 11 weekly flights to China, serving Shanghai, Beijing and Shenzhen.
Read MorePost & Parcel Magazine
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