Manchester United, the world’s richest football club, has hired Royal Mail to help maintain and expand its network of members.
The football club has signed a three-year deal with the postal operator, which will see it handle data capture and database management for the club’s One United scheme. Royal Mail will also oversee fulfilment and a customer management centre looking after communications between Man Utd and members of the loyalty club.
Read MoreAll employees joining Royal Mail will be vetted to ensure they are not attempting to conceal any past criminal convictions, the company has announced.
The new safeguard will further strengthen the already extensive range of security checks which Royal Mail has in place to ensure the safety of the mail. Adam Crozier, Royal Mail’s Chief Executive, said: “Vetting will add an important new layer of security to Royal Mail’s operations. Our customers can post their mail with even more confidence than before.”
Read MoreRoyal Mail have announced the renewal of a multi-million pound contract to provide the UK’s biggest insurer Norwich Union with its range of distribution needs.
The contract incorporates mail services, a dedicated logistics solution providing the overnight delivery of documents between Norwich Union’s branches as well as a range of express services provided by Royal Mail and Parcelforce Worldwide.
Read MoreCendris Customer Contact and BSC are joining forces in order to strengthen their position in the market creating a company with expected 2004 revenue of EUR60 million. In Amsterdam parent companies Royal TPG Post B.V. (Cendris) and Essent Retail Bedrijven B.V.(BSC) signed a joint-venture agreement. Cendris will acquire a 51 percent stake and Essent 49 percent, with joint control. The joint venture will have 3250 employees. Cendris and BSC will contribute their call centre business to the joint venture which will be operational after approval by the competition authorities.
Read MoreThe Direct Marketing Association UK Ltd.’s annual census of direct marketing for 2003 placed the industry’s worth at 13.66 billion pounds, up 14.8 percent over the prior year. The total remains dominated by direct mail and telemarketing, which account for nearly half of the expenditure. Television and newspaper inserts represent the third- and fourth-largest sectors, respectively, according to the census, released this week. “This year’s census sees a strong return to growth for the direct marketing industry,” said Mike Barnes, the DMA UK director of marketing and business development.
Read MoreThe Commerce Department’s U.S. Commercial Service has announced the participation of FedEx in a new initiative to provide ongoing support to Commercial Service efforts aimed at boosting exports from U.S. small and medium-size businesses. The agreement promotes exporting through cooperative public-private sector export tools and resources. The agreement includes linking of the BuyUSA.com and FedEx Web sites. In addition, the U.S. Commercial Service and FedEx program may include other activities like joint export promotion seminars for U.S. small and medium business, sales force training, and direct marketing campaigns.
Read MoreMAT Group’s new owners plan to launch a European palletised freight service- and hope to link up with a UK pallet network.
Continental full load and groupage operations built up over 30 years provide an excellent platform for the service, says chairman Brian Rosier.
Thailand’s postal service is expected to improve significantly to accomodate the nation’s growing publishing industry. The Thai Printing Association has stressed the need for more efficient postal services in conjuction with the government’s project to make Thailand a printing and publishing hub in Asia. “In the next two years, Thailand’s postal services should be on par with international standards,” said Kriengkrai Thiennukul, president of TPA. The TPA has already convinced a number of publishing houses in Europe and the United States to use Thailand as a production base and helped them get tax breaks from the Board of Investment. It is also in negotiations with McGraw Hill and Time Warner and some other big publishing companies to set up a production base for the region here.
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