Author: Archive

USPS key reasons for postal reform

Posted by | Apr 1, 2004 | |

Both the Presidential Commission on the U.S. Postal Service and GAO’s past work have reported that universal postal service is at risk and that reform is needed to minimize the risk of a significant taxpayer bailout or dramatic postal rate increases. The Postal Service’s financial viability is at risk because its business model–which relies on mail volume growth to cover the costs of its expanding delivery network–is not aligned with 21st century realities. Financial, operational, governance, and human capital challenges threaten the Service’s ability to remain self-supporting while providing affordable, high-quality, and universal postal service. Key trends that demonstrate the need for reform include declining mail volume, particularly for First-Class Mail; changes in the mail mix from high-margin to lower-margin products; increased competition from private delivery companies; and subpar revenue growth.

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USPS tests special window for small businesses

Posted by | Apr 1, 2004 | |

The U.S. Postal Service is testing a retail window dedicated to small-business customers at 87 post offices nationwide.

The window, called the Business Line, is reserved for use by businesses whose transactions often are more complex than those of other retail customers.

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Notes/statistics from meeting with Vanessa Leeson

Posted by | Mar 31, 2004 | |

1. Turnover currently £270 million

2. 3-4% pa growth this year

3. now down to 5,000 employees with a plan to get down to 4,000 by 2004/05

4. 70% of top 20 accounts are B 2 C

5. 50% overall B 2 C in business

6. 7% overall unable to effect delivery first time – means 14% for PAD’s

7. Now down to below 9% attrition rate of customers

8. Have taken Rob Peto from GeoPost to install Customer Profitability systems – is doing well with the project

9. Business focus is:

a. B 2 B – currently very close to 3 very large potentials

b. Adding value to the B 2 C package – focus around notification of delivery day and time to the sender

c. Focus on SME’s

d. Bring more flexibility to depot operations

e. International development – have appointed 3 RGM’s re[porting to an International Mgr who reports to Dom McKenna

10. Break even is still the objective by 2004-05 and + £25 million the year after

11. Planning also to sort out some structural issues such as:

a. VAT

b. Interest payment on accumulated losses – costs circa £45 million a year to Parcelforce!

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Bob Stoffel named to lead all of UPS’s supply chain businesses

Posted by | Mar 31, 2004 | |

Bob Stoffel, who helped lead the development of UPS’s global supply chain capabilities, has been promoted to the company’s Management Committee to succeed the retiring Joe Pyne as senior vice president for the Supply Chain Group. Stoffel, 48, currently is the head of UPS Supply Chain Solutions, the largest of the four business units that comprise the Supply Chain Group of UPS’s non-package companies. He oversaw the integration of 16 acquired companies that were added in recent years to UPS Supply Chain Solutions, and also led the unit to profitability.

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FedEx denies report on Philippine base

Posted by | Mar 31, 2004 | |

FedEx has denied a published report saying it has decided to locate its new Asia Pacific air hub in the Philippines.

The Inquirer News Service of Manila quoted Adelberto Yap, president and chief executive of the Clark International Airport Corp., as saying FedEx would sign a 25-year lease agreement April 11 to build a USD450 million complex near its current hub at the former military base at Subic Bay.

Earlier reports said FedEx would move its Asia Pacific base to Guangzhou, China.

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Swiss Post Int announces distribution partnerships in eastern Europe

Posted by | Mar 31, 2004 | |

Swiss Post International (SPI), the international arm of Swiss Post, is entering into distribution partnerships with the postal administrations of Slovenia, Hungary and Slovakia. This will benefit business customers who send letters, mailings and parcels to these countries. Under this agreement, the Slovenian, Hungarian and Slovakian post offices will be represented in the German-speaking countries by SPI Germany and SPI Austria, beginning in April.

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UK postal price changes from 1st April

Posted by | Mar 31, 2004 | |

Royal Mail’s postal prices will change from 1st April, with the basic price of a second class stamp rising by 1p to 21p. However, the price of a basic first class stamp will remain unchanged at 28p.

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