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La Poste France to extend financial services

The French Banking Federation (FBF) said the government plans to extend the financial services of La Poste will affect banking jobs. The FBF does not see how this will benefit customers especially since France already has widespread banking services with 28,000 counters to which 17,500 La Poste outlets will be added.

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GAO: Comprehensive US Postal Reform ‘Urgently Needed’

In a letter to Senate Governmental Affairs Committee Chairman Susan Collins reported the General Accounting Office (GAO) Thursday agreed with her assessment that comprehensive,not incremental,postal reform is needed to ensure the US Postal Service’s future viability. Senator Collins’ committee, which has jurisdiction over the USPS, has been leading the drive for postal reform, and she plans to introduce bipartisan reform legislation with Sen. Tom Carper later this year. During several Governmental Affairs Committee hearings on postal reform, Collins has pointed out the important role the USPS plays in the US economy. The USPS is the 11th largest enterprise in the nation and accounts for nearly 9 percent of the country’s gross domestic product. It also employs more than 730,000 career employees, and is the linchpin of a USD900 billion mailing industry that employs nine million Americans in diverse fields. “There is no question about the need for postal reform,” Collins said. As the comptroller general has confirmed to me, Congress must act or risk disaster.”

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Regulator may demand GBP80m from UK Royal Mail

Royal Mail may have to pay out up to GBP80m in compensation payments to business customers as a result of failing to meet service quality targets set by the regulator.

Fines on top of this could also be levied by Postcomm after Royal Mail admitted that it expected to end the year on March 31 well behind its goals.

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UK Royal Mail warns targets will not be met as letter reliability falls

Royal Mail has warned that year-end service quality targets were unlikely to be achieved following industrial action during the Autumn. Letter reliability in the third quarter of the financial year – from October to December – fell from the record levels achieved earlier in 2003.

Chief Executive Adam Crozier said: “Our customers have suffered as a result of the industrial action in some parts of the UK in the Autumn and I greatly regret that. But since then we have made a major step forward, gaining the backing of our postmen and women for a new deal on pay and change in the company worth 14.5 per cent over 18 months.”

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