Author: Archive

Restructure for Deutsche Post's U.S. mail unit

Posted by | Jan 29, 2003 | |

Deutsche Post Global Mail USA has restructured its services and customer support.

The Herndon, Va.-based magazine and direct mail provider had its products into three groups: Global Mail Business, Global Mail Publication, and Global Mail Parcel. Each of them retains the three service levels previously offered -priority, standard and economy.

The subsidiary of German-based Deutsche Post World Net said each product group has a manager and account representatives to offer customer support.

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UPS predicts stagnant quarter ahead

Posted by | Jan 28, 2003 | |

Citing the US economic recovery as the wild card in its global business, United Parcel Service projected little improvement in the first quarter of 2003.

The brightest spot for the world’s largest package deliverer remains its non-US business, which has seen operating profits more than double in the fourth quarter to $154m. That compares with a 9.1 per cent fall in operating profits in the US.

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Sinotrans to end TNT partnership

Posted by | Jan 28, 2003 | |

Sinotrans Ltd chairman Zhang Bin said the company’s joint venture with courier service provider TNT Holdings will end when the agreement expires in May.

The decision to end the partnership was reached three years ago when TNT expressed an intention to seek a three-way partnership.

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Consumers Satisfied with Postal Services

Posted by | Jan 28, 2003 | |

Most European consumers are satisfied with the quality of essential services such as post, telecommunications, gas, electricity and water, though levels of satisfaction vary according to the service and 40 % feel prices are still too high.

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USPS adds 'hold mail' and 'reschedule delivery' to its web site

Posted by | Jan 28, 2003 | |

The U.S. Postal Service is adding two new features to its recently redesigned Web site: a hold mail service and a redelivery service. After going to www.USPS.com , users can request the Post Office to hold mail for up to 30 days or can reschedule the delivery of a package.

The newly resigned site, featuring a fresh look and new content, lets users find information faster and conduct transactions faster, according to the USPS. The site also is designed to offer and sell products to customers they may not have originally considered such as direct mail campaign help or sending and receiving money through the USPS. There are also links to news and information about the USPS.

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