Author: Archive

Correos: High approval from customers (SPA)

Posted by | Oct 17, 2008 | |

Correos has reported a positive response from customers as a result of its ongoing efforts to modernise the postal service and expand the range of services offered.

70 pct said that the service was satisfactory, compared to 56.3 pct last year. Correos said that its customers clearly appreciate the improvements in the quality of the service it was now providing, and valued the greater proximity and accessibility of post offices and postal centers.

Correos has opened 304 postal offices in the last 4 years. Spain has seen a 16 pct growth in the network, with more than 2,200 postal offices in the whole country. The introduction of IT networks linking post offices and more modern automated sorting equipment has enabled Correos to adapt to the needs of it’s customers.

Many offices are already multiservice centres, offering an extended product range including mail, packages, banking services, money transfer and the TurCorreos card.

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Speedpost 'Next Flight Out' service launched

Posted by | Oct 17, 2008 | |

Hongkong Post introduced a new Speedpost service: the “Next Flight Out” (NFO) service, which offers speedy delivery to major Asian and European cities the same day at the earliest.

The “Next Flight Out” service has been jointly developed by Hongkong Post, Cathay Pacific Cargo and RPX Limited to offer customers a personified speedy courier solution for delivery of their highly time-sensitive items.

The Speedpost “Next Flight Out” service is available to designated areas including the Asian cities of Singapore, Taipei, Manila, Penang and Kuala Lumpur, and three European cities – Paris, Amsterdam and London. Customers can make postings at 10 dedicated post offices including the General Post Office and Tsim Sha Tsui Post Office, or they can choose Hongkong Post’s pick-up service for posting before the cut-off time. Items posted under “Next Flight Out”‘ will be put on the earliest flight available to ensure the shortage waiting time for conveyance.

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UPS Sets 2009 Rates

Posted by | Oct 17, 2008 | |

UPS released new list rates for 2009, including an average increase of 5.9 percent for UPS Ground packages and an average net increase of 4.9 percent on all air express and U.S. origin International shipments.

UPS Freight announced a general rate increase of 5.9 pct for 2009.

The rate increase for air express and international shipments is based on a 6.9 percent increase in the base rate, less a 2 percent reduction in the air and international fuel surcharge index.

The new rates will take effect on Jan. 5, 2009.

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Royal Mail: mail enhances consumers’ perception of companies

Posted by | Oct 17, 2008 | |

Advertisers that combine direct mail with internet search activity are more successful at bringing their brands to life for consumers, research released by Royal Mail revealed.

The study, commissioned by Royal Mail to examine the role of posted material in the media mix, demonstrates how direct mail can significantly boost campaigns by enhancing existing search engine marketing drives.

The research found that mail can help build brand familiarity among people who subsequently search online. 58 per cent of people said they were more likely to click on a link if they had already received something from a company or organisation in the post.

It appears many people believe mail can really turn a two-dimensional on-screen campaign into a 3-D experience. In addition to mail’s strong link with search, some 49 per cent of respondents also felt brochures or catalogues received through their letterbox help make brands that advertise on TV seem “more real”.

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La Poste acquires Experian document management activities

Posted by | Oct 17, 2008 | |

Docapost, La Poste’s holding company specialised in document services and solutions, has taken over the outsourced customer process activities from the French subsidiary of Experian, the global provider of value-added information solutions to organizations and consumers.

With the new integrated subsidiary called Extelia, La Poste is strengthening its position on the market of document management in line with its ambitious development strategy. This acquisition is aimed at boosting structural growth of the company enabling Docapost to double its size.

The deal, which needs to be approved by French competition authorities, enables Docapost to complete its service range in areas including electronic exchange as well as handling of inbound and outbound documents.

As operational and industrial holding company composed of 10 subsidiaries of La Poste Group specialised in document management, Docapost comprises 2600 employees working in more than 300 locations in France. The company is also represented in numerous other countries such as USA, Spain and Italy.

Established in France since 1996, Experian currently employs 1600 people in France and generates about 50 pct of its revenues in insurance and banking sectors.

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time:matters opens branch offices in Italy and Norway

Posted by | Oct 16, 2008 | |

time:matters is continuing to pursue its internationalisation strategy with the opening of two additional foreign branches in Italy and Norway.

The new branch offices are located at Milan and Oslo and both focus on the international time-critical spare parts logistics which the company sees as a growth segment within the logistics industry. time:matters is especially targeting customers from the medical technology, high-tech, engineering and automotive industries in Italy and Scandinavia due to the steadily growing need for customised solutions in all logistics segments.

The logistics provider is now represented in seven European countries, and also operates a branch in Singapore which is responsible for activities and customer relations in the Asia-Pacific region.

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FedEx to support growth in Catalonia with Airbus 310 flights

Posted by | Oct 16, 2008 | |

FedEx Express has incorporated an Airbus 310 into its Spanish fleet, operating between Barcelona and Paris four days per week.
The new Airbus 310 replaces two feeder flights that previously operated to Paris’ Charles de Gaulle airport and increases capacity by up to 25 tons.
The flights, which have been operational since Sept. 15, reduce the transit time of heavy shipments using the International Priority Freight service by up to a day from more than 119 postal codes in Spain.
FedEx Express investment in Barcelona is the result of business growth in the region.
The Catalonian region is a major driving force behind business growth in Spain and an important gateway to Europe and the rest of the world, thanks to its key geographical location.

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British courier CitySprint makes regional acquisition

Posted by | Oct 16, 2008 | |

CitySprint has acquired Birmingham-based courier company PBS Deliveries for an undisclosed sum to expand its national network whilst further strengthening its established Midlands operations.

CitySprint, with 31 locations and a fleet of over 1,500 couriers, said that despite the current economic turmoil it is continuing its successful growth strategy of focussing on organic expansion and strategic add-on acquisitions to maintain its strong foothold and grow its market share.

The company has taken over PBS’s city centre location and will retain its staff as well as its 25 self-employed couriers. PBS owner and founder Kris Mazumder will remain at CitySprint as Logistics Manager, managing the Birmingham business.

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