It may be fashionable these days for express companies to talk of logistics and supply chain management solutions, but for FedEx the boom area in the Middle East remains the traditional document traffic.
With rapid growth in service indus— tries in the region, FedEx has seen increases of up to 27 percent in its document traflic in the past year.
DHL France, the French unit of DHL Worldwide Express (DHL), said it has launched an express distribution service for luxury goods retailers and their customers. The new ‘Boutique Express’ includes packaging, advice on customs clearance and transport, DHL France said in a statement.
Read MoreOctober 16, 2001 — “TPG, through TNT Express International, and Korea Post have announced today the signing of a Memorandum of Understanding outlining
an alliance in the field of International Express delivery.
Pitney Bowes is pitching emailAngel, an e-mail address correction and forwarding application, as a new online business opportunity for postal organizations.
Pitney execs argue that emailAngel, developed by the company’s docSense business unit, puts a lid on the growing problem of undeliverable e-mail because of changes in e-mail addresses. Typical e-mail churn rates are put at about 25% and upwards of 50% on campuses. Businesses are estimated to pay $20 or more to resolve undeliverable e-mail messages.
Since posts already provide physical change-of-address services, they’re supposed to be suited to handling e-mail changes as well.emailAngel is supposed to work like this. Customers register their change of e-mail address with a postal authority to enable e-mail forwarding. The posts then use that large database of e-mail addresses to provide businesses a means of forwarding undelivered mail for a small fee. Postal outfits can also enter into revenue-sharing partnerships with other businesses such as credit card companies for their database and sell correct e-mail addresses to businesses with a customer’s permission.Pitney says that posts could offer email-Angel under their own brand.Postal outfits implementing email-Angel are supposed to benefit from the added web traffic to cross-sell and up-sell other products and services.For consumers the two key benefits are supposed to be assured message receipt and the knowledge that their e-mail address is lodged in a permission-based network that maintains their privacy.
Read MoreThe posts should extend their universal services to the digital arena, according to the Universal Postal Union director general Thomas Leavey.
“It’s a logical extension in the era of the Internet,” Leavey argued. He heads the Berne-based organization of 189 member countries, the primary forum for cooperation between postal services.
The UPU says that since posts are trusted intermediaries, they can extend their traditional role into the digital domain as well.
Leavey defines the complementary universal services as access to Internet and e-mail at a minimum. To overcome the problem of computer access, the UPU is mooting setting up Internet kiosks in post offices and charging users a small fee. “Someone has to pay. In some cases, governments may very well pay,” Leavey said.
Read MoreIOLT Presentation – Sleeping With The Enemy by Paul Carvell, CEO Business Post Group
Read More“Last year we put a spurt on” says Louis Define. President and Director General of the ( efco Group in a wide ranging interview with ITJ Editor-inChief Ursula Schmeling. Turnover is up 32% to EUR 2.3 billion (1999: EU R 1.7 billion), of which ELJR 934 million (1999: EUR 658 million) was attributable to external non-PSA Group customers.”
Read MoreSeizing Opportunity – The Report of the Mailing Industry Task Force 2001
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